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by PowerReviews
I purchased a new Tempurpedic pro adapt soft mattress and ergo adjustable frame and Tempur adapt mid pillows earlier this month. I replaced my original Tempurpedic mattress set of nearly twenty years. I have found the new advancements to be extremely comfortable. I have fibromyalgia, arthritis and n...
We have had our mattress only a month and we both like it so far. Very comfortable. If you want to purchase a Tempurpedic, I would recommend you find a local retailer rather than the online service. I will explain. I ordered our mattress and other items on a Monday morning. I immediately received an...
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Comments about TEMPUR-ProAdapt Soft
This mattress is 3 inches smaller than it supposed to be. I have the same boxspring from the last one I bought and the new one seems to float on top of with 3 inches extra, so what they are doing is charging for a king and given you 3 inches less or they're making money off of this king size mattress
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AVOID TEMPURPEDIC, THEY'RE NO LONGER THE GREAT MATTRESS CO THEY ONCE WERE! They sold me a defective mattress (Cloud Elite) which started sagging catastrophically within months & started giving me lower back problems I never had before. I filed a warranty claim & even though their own website says my mattress (which had been discontinued) was equivalent to their LuxeAdapt, they would only exchange it for an Adapt (which, hybrid or not, still has their *terrible* "TemperES" (extra soft) that breaks down so fast it might as well not even be there). Apparently that is their go-to warranty move: give you an Adapt regardless of what you'd bought initially. And you don't get a new warranty on your new mattress unless you upgrade (pay them even more) for a better quality mattress line. Well, they happened to be rolling out new "upgraded" models right as I was doing my claim, so I called and asked, "If I pay for an upgraded mattress, am I going to get the "new & improved" model coming out now, or are you going to try and pawn off your old models that are now on closeout pricing everywhere & send me that instead?" The phone rep went to check, came back and said "You will be getting one of the new 2024 models, not the previous one." Fine, I borrowed money to order the "upgraded" ProAdapt (still lower quality than the mattress I initially bought from them, but I couldn't afford their LuxeAdapt, & couldn't sleep on the Adapt) yet when it was delivered, it was the older closeout model (you can tell from the mattress cover designs). I called immediately & they said "We'll have to listen to the phone transcript & get back to you within 2-3 business days." I waited 2 weeks & finally called again & the rep said "No, we don't send our warranty customers the latest model" & acted like I should be grateful to receive anything from them at all. She said they weren't going to exchange it for the new model, that the new model "just has a different mattress cover." Well, tempurpedic sales reps in the stores say otherwise - that the foam is new & improved (& I laid on one & it did feel better than the older version right next to it) so either tempurpedic is feeding their sales reps lies (that it's "new & improved foam") or their Escalations Team lies & says that the old model is the same as the 2024 models & only the mattress cover changed. They can't have it both ways. So since they didn't want to exchange it for the new one, I suggested they give me a discounted price since they're selling their closeout mattresses at full price to their warranty customers. She laughed & said I should just go to the store and buy it discounted if I wanted the sale price. The cognitive dissonance was astounding. Tempurpedic may have started out a great company with a great product (I've loved their mattresses since I first slept on one over 20 years ago & had an original mattress I sadly had to get rid of when I moved overseas) but they clearly have different management now & are downgrading their materials / product while simultaneously raising their prices & trying to squeeze all the extra money they can out of customers who have already spent thousands on a faulty product. It's truly shameful, & while I used to recommend tempurpedic to everyone I knew, I now advise you to STAY AWAY FROM TEMPURPEDIC, THEY'RE OVERPRICED & SELLING WORSE QUALITY MATTRESSES FOR MORE MONEY. ***Buy something else & don't let them lure you in with their "great" warranty - they'll try everything they can to weasel out of it &/or get more money out of you in the process!*** I'm genuinely disgusted & thousands of dollars poorer. I can only imagine if this mattress fails what they'll try & do next.
Verified Reviewer
Submitted as part of a free sample program
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Comments about TEMPUR-ProAdaptยฎ Firm
This Tempur-Pedic came when I needed it most. I LOVE a firm mattress and this baby delivers!! The last few weeks I have woken with terrible kinks in my neck, hip pain and lower back pain. After sleeping on this for the first few nights I have been able to sleep through the night, and I have found that any current ailments due to my old mattress are starting to dissipate rapidly. I am so thankful for this Tempur-Pedic technology for finally getting me back to my normal self again.
Verified Buyer
Submitted as part of a sweepstakes entry
Reviewed at
I've had my new mattress for a few weeks now. I'm it is very comfortable and I'm resting better. Great balance of support and softness with the medium.
Verified Reviewer
Submitted as part of a free sample program
Reviewed at
Comments about TEMPUR-ProAdaptยฎ Soft
For the past few years, I have been sleeping on a very firm mattress. My back has ached for months and just recently I've replaced it with the ProAdapt. The memory foam provides such relief to my back and joints. It is so soft and cool to the touch. It has made such a difference in my sleeping patterns. Each night I now look forward to climbing into bed. My next purchase will be the adjustable base to make the bed even MORE relaxing!
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Comments about TEMPUR-ProAdaptยฎ Medium Hybrid
best sleep I ever had
Verified Buyer
Submitted as part of a sweepstakes entry
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This is our third Tempur-Pedic mattress. We are very dissatisfied with this one! The edges are so soft that I feel like I am going to fall out of bed. When I sit on the edge of the mattress in the morning, I nearly slide to the floor! I question the safety of this mattress. Our former two Tempur-Pedic mattresses were outstanding; this one is a huge disappointment. I intend to contact Tempur-Pedic regarding the problem.
Verified Buyer
Submitted as part of a sweepstakes entry
Reviewed at
We are really dissatisfied! Namely, the edges are so soft, we nearly roll out of bed. In my opinion, the fault poses a danger. This is our third Tempur-Pedic mattress; it does not have the quality/safety/comfort of the other two! I intend to pursue this with Tempur-Pedic
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Comments about TEMPUR-ProAdaptยฎ Medium
So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.
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Comments about TEMPUR-ProAdapt Firm
I'm going to a pajama party tonight. I can't imagine adults having one, but I will be going home rather than sleep in someone else's house, as I LOVE, LOVE, LOVE my Tempurpedic mattress. I never knew what a difference a good mattress makes. I never knew a good mattress could be utter nirvana. The mattress holds my body perfectly. It's the perfect firmness (firm). I've had other memory foam mattresses, but this has changed my life. I want to tell the world that good sleep is possible only with a good mattress like my Tempurpedic. At night, I just can't wait to go to bed and in the morning, I don't want to get out of bed. Like Goldilocks and the Three Bears, I found the perfect bed. There's absolutely nothing I don't like about it. A friend asked if it was worth it. My answer was who cares about cost when a product can change your life? Sleeping on an awesome mattress is health and health is wealth.