/ Pure Promise

Pure Promise Furniture Protection Plan

Enjoy peace of mind with our 4ā€“year furniture protection plans. Covering accidential stains and damageā€”and offering a hassle-free claims process and expert care.

Pure Promise Protection Plans

Coverage Details

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Frequently Asked Questions

If protection was purchased on or after 09/15/2024, customers have 5 days from the day of discovery of the incident to file a claim. Claims can be filed at www.furniturecareprotection.com/file-a-claim/, or by calling 1-888-705-4001.
If purchase was made prior 09/15/2024, please refrence the appropriate documents in our policies and disclaimers.

If our technicians are unable to remove a stain or repair the damage to your furniture, we replace the affected part or replace the entire piece of furniture free of charge. If your furniture is no longer available, you can reselect new furniture. See coverage details.

If you don't use your coverage during the 4-year protection plan period, youā€™re eligible for an in-store credit equal to the amount you paid for the plan. Please visit your nearest store location to redeem it. The rebate is valid for 60 days after your plan expires.

Read the coverage details. For complete Terms and Conditions for all protections can be found here. In cases where there is a discrepancy between these FAQs and the Terms and Conditions, the Terms and Conditions will govern.

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*Sale offer expires 12/2/24. Promotions and Discounts are not valid towards Doorbusters, Top Deals, Tempur-Pedic, Stearns & Foster, Sealy Posturepedic Plus Hybrid, Clearance, Special Purchases, previous purchases, gift cards, delivery charges, or Pure Promise. Other restrictions may apply. Selection may vary by store. Cannot be combined with any other discount. Not valid with Pay Later, 50, 36 or 24 month financing options. ā€ , ā€ ā€ , ā€”, ā€”ā€”, Subject to credit approval. Minimum monthly payments required. Click here for details.

Ī”If you find a lower price, we will match it. Valid only at time of purchase on competitorsā€™ identical product advertised at a lower price. Customer must provide proof from a competitor in the form of a printed or digital ad, email or website. Not valid on previous purchases, gift cards, delivery charges or Pure Promise. See team member for details.

**Offer valid on single-receipt qualifying purchases from 11/5/24 through 12/3/24. Combine offers on select mattresses and adjustable bases for maximum savings. Tempur-PedicĀ®: Save $300 on any size TEMPUR-LuxeBreezeĀ®, TEMPUR-ProBreezeĀ® or TEMPUR- LuxeAdaptĀ® mattress. Save $200 on any size TEMPUR-ProAdaptĀ® or TEMPUR-AdaptĀ® mattress. Stearns & FosterĀ®: Save $600 on any size Reserve mattress. Save $400 on any size Lux Estate or Lux Hybrid mattress. Save $200 on any size Estate or Studio mattress. SealyĀ®: Save $200 on any size PosturepedicĀ® Plus High Point Hybrid mattress. Save $100 on any size PosturepedicĀ® Plus Albany Hybrid mattress. Tempur-PedicĀ© Bases: Save $200 on any size TEMPUR- ErgoĀ® ProSmartĀ® Base or TEMPUR-ErgoĀ® Smart Base. Save $100 on any size TEMPUR-ErgoĀ® Power Base. Not combinable with storewide offer or other discounts. Not valid on previous purchases. Other exclusions may apply. See team member for details.