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Pure Promise Furniture Protection Plan

Get peace of mind with our extended warrenty service. Featuring a no-fuss claims process and expert care.

Pure Promise Protection Plan Live Worry-Free
Total Protection Enjoy your furniture now - and later - with our Pure Promise 5-year, worry-free protection plan. Covering accidental stains and structural damage to fabric, leatehr and wood items Hassle Free Claims File a claim within 30 days of the incident, and a Certified Service Technician will visit your home to repair or replace damaged goods. Psst, our trained professionals are background-checked(!) Rebat for Unused Coverage Didn't use your protection plan coverage during the 5-year period? No problem. Receive the full amount back in the form of a store credit.

See What’s Covered

See What's Covered Grid of claims and coverage
How To Get Coverage Pure promise can be added to your order during the checkout process. It can also be added up to 5 days after delivery or pickup of your furniture by calling the store location where your purchase was made Find your Store >

Frequently Asked Questions

Customers have 30 days from the day of discovery of the incident to file a claim. Claims can be filed by mobile app Warranty Service, by website warrantyservice.com, or by calling 1-877-478-2467.

If our technicians are unable to remove a stain or repair the damage to your furniture, we replace the affected part or replace the entire piece of furniture free of charge. If your furniture is no longer available, you can reselect new furniture. See Terms and Conditions for complete details.

The UNITERS protection plan services 25,000 zip codes in 49 states. We have a variety of service options for all of our customers.

If you don't use your coverage during the 5-year protection plan period, you’re eligible for an in-store credit equal to the amount you paid for the plan. Please visit your nearest store location to redeem it. The rebate is valid for 60 days after your plan expires.

Read your Terms and Conditions for complete coverage details. In cases where there is a discrepancy between these FAQs and the Terms and Conditions, the Terms and Conditions will govern.

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*Sale offer expires 10/14/24. Promotions and Discounts are not valid towards Doorbusters, Top Deals, Tempur-Pedic, Stearns & Foster, Sealy Posturepedic Plus Hybrid, Clearance, Special Purchases, previous purchases, gift cards, delivery charges, or Pure Promise. Other restrictions may apply. Selection may vary by store. Cannot be combined with any other discount. Not valid with Pay Later, 50, 36 or 24 month financing options. †, ††, ‑, ‑‑, Subject to credit approval. Minimum monthly payments required. Click here for details.

Ξ”If you find a lower price, we will match it. Valid only at time of purchase on competitors’ identical product advertised at a lower price. Customer must provide proof from a competitor in the form of a printed or digital ad, email or website. Not valid on previous purchases, gift cards, delivery charges or Pure Promise. See team member for details.