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by PowerReviews
Comments about Cozy 5-Piece Sectional with Ottoman - Gray
The couch itself is not how the saleperson described - not durable, the fabric is not strong at all and we have it covered. It pills and snags. Also the reclining parts are stiff so its not even comfortable to sit on those pieces. We also ordered the couch with an ottoman in June 2020 and the ottoman keeps getting pushed back with tentative dates - currently set for May 21 2021 although still not confirmed. Terrible customer service, terrible couch option
Comments about Cozy 5-Piece Sectional with Ottoman - Gray
Purchased 4 piece sectional sofa (yes, you can purchase pieces separately in the store)...have had it for about 1 month and the fabric is pilling and snagging already (and this is from 2 adults barely using, no kids...even the friction from just sitting on the couch wearing normal blue jeans causes snags and pilling). This is the worst product I have ever purchased from Value City and seriously starting to question if I will ever buy from this company again. Do not buy any furniture from the Cozy Collection created with this fabric or you will just be throwing your money in the trash can!
Comments about Cozy 5-Piece Sectional with Ottoman - Navy
This couch is beyond comfortable and the navy color is absolutely beautiful. I love that you can play around with the shape due to its modular design. The fabric however is a nightmare. I've had this couch a week and it is a magnet for every little hair or fuzz and is already piling. This is frustrating because I specifically asked the sales rep about the durability of this fabric as I have 2 young children and a small dog.
Comments about Cozy 5-Piece Sectional with Ottoman - Gray
As the name of the collection suggest, this sofa is very cozy. The deep seat is perfect to sink into and the grey color is very versatile. However, if you have animals or children, I do not recommend buying this. I've had the sofa less than 24 hours and there is already an absurd amount of pilling. The texture of the sofa is unforgiving, and you will see everything. Otherwise, it's great.