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by PowerReviews
I purchased a new Tempurpedic pro adapt soft mattress and ergo adjustable frame and Tempur adapt mid pillows earlier this month. I replaced my original Tempurpedic mattress set of nearly twenty years. I have found the new advancements to be extremely comfortable. I have fibromyalgia, arthritis and n...
We have had our mattress only a month and we both like it so far. Very comfortable. If you want to purchase a Tempurpedic, I would recommend you find a local retailer rather than the online service. I will explain. I ordered our mattress and other items on a Monday morning. I immediately received an...
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Have had TemperPedic mattresses for 14 years, will never buy another brand!
Verified Buyer
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Comments about TEMPUR-ProAdapt Medium Hybrid
The first time you sleep on it it's like sleeping on the clouds! Medium firm is the way to go if you need the balance.
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Comments about TEMPUR-ProAdapt Medium Hybrid
I love this hybrid mattress. It's the perfect blend of firmness and softness. No more back pain!
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Comments about TEMPUR-ProAdaptยฎ Medium Hybrid
We previously had a Tempur-pedic mattress 14 years ago. We decided it was time to get a new one and we went with Tempur-pedic again!
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Comments about TEMPUR-ProAdapt Medium
Medium Split King Have had my mattress for 3.5 years and I began having lower back issues. I uncovered my mattress was beginning to sink at my back and bottom area. My local sales rep would not assist and advised I contact warranty which can only be done online. Warranty does not take any calls. The site was not working and I could not upload the required pics and such. Called customer service and they had warranty email me and I then uploaded the pics. The warranty was approved rather quickly after repeated calls and to my local store. I'm ordering the same mattress and I'm not thrilled. For 3.5 years the mattress was fine and it then failed. Although I'm getting a new mattress the warranty is from the original date of purchase and they make you pay for delivery again which is in the fine print when you originally purchase. At this price point they should pay for delivery being the original one failed and delivery was paid by customer. TP is not taking responsibility for a poor product. I also think the bed needs to be rotated which they say it does not. If you don't rotate plan on getting a sag. I did not rotate my original mattress and it sagged. Let's just say I will never purchase another TP. Not pleased with it failing after 3.5 years, not pleased paying for delivery a second time and the warranty terms. Do your research, ask the hard questions to the sales team,etc. I'd rather buy a less expensive comfy mattress and replace more often them close to $3k per mattress which is a split King. I also heard the regular size queen and king sink and in the middle it's a hump between you and partner. Buyer be aware. Don't do itโฆโฆ TP would not cover the shipping. Horrible after sale in store service. They turn a blind eye to customers with issues. They are also under staffed. This says a lot!
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Comments about TEMPUR-ProAdapt Medium
Best sleep ever
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Comments about TEMPUR-ProAdapt Medium Hybrid
I absolutely LOVE this matress. My quality of sleep is wonderful! I can't see myself returning to a spring mattress.
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Comments about TEMPUR-ProAdaptยฎ Medium
Originally purchased a Firm mattress The firm was like sleeping on wood. Very happy that i was able to take advantage of the comfort exchange policy. I exchanged for the Medium Firmness. So far the Medium is very comfortable. Better sleep now.
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Love the product, love the service, and very happy with the ease of the warranty claim. However, paying close to $200 for shipping for a warranty item should not be case. The mattress failing is not my fault, and I feel this charge is way too steep. At minimum it should be a 50% discount off the regular price of shipping. I understand the reality of costs, but this should be taken into consideration of the warranty.
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Comments about TEMPUR-ProAdapt Medium Hybrid
I have back issues and this mattress helps me sleep so much better. I wake up with no pain!