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Dudley Gray
Foam Comfort
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by PowerReviews
We purchased 2 of the sofas after seeing them and sitting on them in the showroom. We upgraded the fabric to the LIV Whicker. They are well made and and beautiful. Sleek and elegant. We purchased in September and they we're delivered in early December. A little stiff at first, but it is now about ...
this was the most disappointing purchase I think I've ever made in my life. We ordered in May 2022. Received June 22, 2022. By 9/12/22 multiple seams were pulling apart. Some were completely open. One adult and 2 older kids/teens sit on it. It's not being jumped on or abused in any way. No animals i...
Submitted as part of a free sample program
I have had the Nest sofa for about 2 years now and the quality is amazing! It has been a great addition to my living room, comfortable, & perfect for hanging out with my family. I have 3 pups who love to sleep on it and can definitely say it still looks as if I bought it yesterday!
A nice little reading nook without blocking the view!
This is a VERY low-quality product! Within a few short months, the seams of the cushions and the pillows are tearing. We are not couch people, we rarely use it. The warranty is a joke. They denied our claim saying: "The damage appears to be the result of normal wear and tear from daily usage". We have had other couches for years without that type of "wear & tear". Please do not purchase this product, save your money for something of better quality.
Merchant Response
Thank you for your feedback; we apologize for your experience. If youβd like to discuss your purchase or learn more about the Nest, please contact us @ 1-888-751-8552 and weβll be happy to help. We are happy to report the production issue impacting the Nest has been resolved. Weβre confident future purchasers will love the durability, feel and comfort of our Nest!
Dont buy! My pillows busted open after a year of having it. Stitching is horrible!
Merchant Response
Thank you for your feedback; we apologize for your experience. If youβd like to discuss your purchase or learn more about the Nest, please contact us @ 1-888-751-8552 and weβll be happy to help. We are happy to report the production issue impacting the Nest has been resolved. Weβre confident future purchasers will love the durability, feel and comfort of our Nest!
We purchased this sofa and have only had it 2 years and all of the seams are ripping and shredding apart. We have feathers coming out of the cushions. I've only been able to wash the covers once because i'm terrified i'll take them out of the wash in shreds. It is honestly an embarrassment and I wish we had never purchased. We requested new covers under warranty and were refused. Absolutely terrible. Buyer beware. This is only appropriate for a formal living room that no one ever uses.
Merchant Response
Thank you for your feedback; we apologize for your experience. If youβd like to discuss your purchase or learn more about the Nest, please contact us @ 1-888-751-8552 and weβll be happy to help. We are happy to report the production issue impacting the Nest has been resolved. Weβre confident future purchasers will love the durability, feel and comfort of our Nest!
This sofa is poor quality I bought these sofas in less than a year the cushions broke and then when I tried to get replacements and file a claim with the manufacturer warranty, the store has given me the run around I file the claim on November 1,2023 and we are not January 30,2024 and I haven't received my replacements cushions. The store has no urgency to help and get the matter resolved when you try tell this is unacceptable they claim you're being disrespectful and hang up the phone How do you get this issue resolved
Merchant Response
We deeply apologize for your experience with our Nest sectional and would like to make this right. Please expect an email from us so that we can discuss this further. -AS
This couch has been very disappointing. It's the first brand new couch I have ever owned. We do not use even weekly as we do not sit in this room often. I got the entire 9pc set. They have never fit together well, the middle pieces have the back that sits further back then the ends of the corner pieces. As everyone else said at least one of my cushions has ripped at the seams. Mine is no longer under warranty and therefore they cannot help and recommended I go to an upholstery specialist to repair it. One piece is also not the same shade of charcoal as the rest of the set. It shines more blue than the rest. The stuffing in the cushions across the back also ball up really easily and look smushed even though we rarely use the couch.
Merchant Response
We deeply apologize for your experience with our Nest sectional and would like to make this right. Please expect an email from us so that we can discuss this further. -AS
Please do NOT waste your money on this couch. I purchased one about 1 year ago and within a few months of light use all of the cushions are ripping at the seams. We contacted the warranty who stated this was normal wear and tear. There is no possible way a couch should fall apart this quickly. We were also sent a cushion with a defective zipper and they will not replace that either. Please do not waste your money on this! Would have gotten better quality for half of the price somewhere else like IKEA
Merchant Response
Thank you for your feedback; we apologize for your experience. If youβd like to discuss your purchase or learn more about the Nest, please contact us @ 1-888-751-8552 and weβll be happy to help.
I love this sectional sooo much! Cute meets cozy! I would buy it over and over again! I chose the color "Dudley Buff" β€οΈ
The design and concept are great and you get a large sectional for the price, but as other commenters have mentioned, the quality is not good. Within a year, the threads are coming apart, there is a lot of lint and the cushions don't retain their shape. The sectional looks very worn out (in fact it looked worn out the day it was delivered) . The 7 year old sofa it replaced is still in a better condition than this one.
Merchant Response
Thank you for your feedback; we apologize for your experience. If youβd like to discuss your purchase or learn more about the Nest, please contact us @ 1-888-751-8552 and weβll be happy to help.