Product Recall Alert
Ultimate Comfort Feather Migration
To Our Valued Customers,
We would like to thank you for your purchase of the exclusive Ultimate Comfort living room and hope you are enjoying your new furniture. Value City Furniture / American Signature Furniture has gone to great lengths to perfect the technology that gives you the feel and comfort of down.
Our Cumulus Cushion Technology™ features a feather blended material in the seat cushions and toss pillows. A characteristic of this product is some feather migration. Feather migration happens when small feathers, or quills, occasionally work their way through the down-proof ticking material (jackets), and then through the upholstered fabric covering. Feather migration is a common occurrence and expected from time to time as cushions contract, expand, and breathe.
We have identified that some of our customers have experienced excessive feather migration. If you feel that your feather migration is excessive, we would like to install additional jackets to your living room group. This additional barrier will greatly reduce this feather migration.
To schedule an appointment, call the Value City Furniture or American Signature Furniture store nearest to you and they will set up an appointment at your convenience. This appointment will occur in your home and will be no cost to you.
Use our Store Locator to find contact information for a store near you.
American Signature, Inc.
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