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Sleeper So Fine. The Sterling Queen memory foam sleeper sofa with chaise is compact but packs a powerful punch of comfort and convenience. Use it ... see more
Reviewed by 1 customer
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Comments about Sterling Charcoal Queen Memory Foam Sleeper Sofa w/ Chaise:
I have a sofa that I am afraid to use because it has a 2" rip in it (delivered that way) and I don't want to make it worse. Instead of replacing the cushion or even just the cover, VCF wants to try to sew it - which would be fine if they had sent someone to do it right away, instead of asking me wait 2 weeks for a technician. Then, I missed the technician when THEY determined they could come, so now I am waiting another week and a half for a reschedule. Not only do I have a sofa that I can't use after nearly a full month of owning it, but I have to accommodate VCF's schedule for attempting to repair it instead of VCF accommodating me in any way. My torn sofa should have been remedied immediately and they should have offered me a time frame that wouldn't have required my taking time off from work. Don't do what I did - look your piece over thoroughly and DO NOT accept the delivery if you find a defect. VCF will not go out of their way to make it right. I won't ever spend my money with this retailer again.